In-Service Training

In-Service Training is provided by our knowledgeable staff to train providers on how to communicate with Deaf and Deaf/Blind consumers. The movie to the right is a short version of the on-site training we provide. We offer tools and language to help bridge the gap in communication barriers. Listed below are some simple steps you can take when communicating with a Deaf consumer. We can mail you some business cards for your on-site staff to have that simply describe how to work with a Deaf client/patient until an interpreter arrives.

1. Call for interpreter/translator A.S.A.P.
2. Maintain eye contact
3. Use body language and gestures
4. Write clear and brief statements
   (English is a Deaf person's second language)